Company Information
Nøddelunden 5
DK-5580 Nr. Åby
CVR 21 74 38 01
Tlf: +45 64 41 11 63
Fax: +45 64 41 11 63

Orders should be made through our webshop at www.piber.dk or www.danish-pipes.com exclusively.

All prices on the international section of the site are excluding VAT. Piber.dk has no responsability for payment of duty/taxes, charged in buyers native country.
The international version of the site is ONLY for shipping outside the EU, and customers wishing to have their goods shipped within the EU are asked to use the European version of the site, marked by the EU flag.
All prices on the international site are including fees etc.

Piber.dk accepts the following credit/debit cards: Visacard.
Just follow the instructions.
Unfortunately we do not at the moment accept MasterCard or EuroCard but, we are working on a solution.
In the meantime, payments may be made by bank transfer to our account at Middelfart Sparekasse, using the following details:
IBAN: DK8707553223558592
Please supply your name and order number with the transfer.

Order confirmation
When you have made your order, you will automaticly receive an order confirmation by e-mail with information regarding your ordernumber, what you have ordered, and the total price, including shipping and handling. (Please remember to supply a valid e-mail address).

Your order will normally be despatched by registered mail within 2-3 weekdays of receiving your order.
If, for any reason, we are not able to process your order in due time, we will contact you by e-mail within the above term.

Delivery costs
The delivery costs are charged per shipment without limit as to number or weight of the products included.
Delivery costs are set in DKK and charged in EURO or USD at the actual exchange rate as follows:

EU (excl. Denmark) DKK 300,00
USA, Canada, Faeroe Islands and Greenland DKK 375,00
The rest of the World DKK 375,00

This is approximately:
EU EUR 40,27
USA, Canada, Faeroe Islands and Greenland USD 59,43
The rest of the world USD 59,43

Please note that there is an additional handling fee on tobaccoes.

Return policy
If upon receiving your goods you discover that something is wrong, we will of course replace the product or give your a full refund including your shipping costs. If you have to send an article back, it has to be send at the lowest price and wrapped in good condition. This has to be done within 14 days of receival of your goods. No return of tobacco.

If you wish to return your goods , we will refund your money including postal charges. You will however have to pay the cost of the return freight. Remember to attach the invoice, return the goods in original undamage packaging and tell us why you are returning the goods.

If the goods have been damaged during transport, please immediatly contact Piber.dk

Contact us at
Nøddelunden 5
DK-5580 Nr. Åby
CVR 21 74 38 01
Phone: +45 64 41 11 63
Fax: +45 64 41 11 63

Piber.dk uses an advanced Internet security system to safeguard your data. Therefore the card details and type must be entered exactly as they are on your card in order to be accepted.
All data is encrypted before being transfered to the payment service.

These are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not in themselves recognise the individual user but will recognise the computer you are using so that we know when you are returning to Piber.dk. Most browsers will automatically accept cookies, but you can change the settings on your browser to prevent this happening.

Why we collect information
Piber.dk collects information from you for three reasons:
1. To process your order, we collect your name, email address, postal address and credit card details.
2. To make your visit more rewarding and useful, we may monitor customer patterns and your use of the store via cookies. Please see the information below on cookies.
3. Should you consent, to send you information about future products, promotions and site enhancements by email, mail or telephone.

Piber.dk will never sell or share your personal information with third parties unless it is required to fulfil your order or to fulfil another function which you have consented to.

All content on this website (including text, images, sound, movies and software) belongs to Piber.dk or one of the companys suppliers.
Any form of reproduction of productinformation, articles or other information, may only appear in an unaltered form, with an explicit reference to Piber.dk og only after getting a permission from piber.dk.
It is not allowed to use information or data from Piber.dk or danish-pipes.com for commercial purposes.

At any form of misconduct Piber.dk may cancel any and/or all of the misconductors orders.
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